Help & FAQ

We're here to help you get the most out of Mockup Lab.

If you have any questions or need assistance that isn't covered below, please don't hesitate to reach out to us at [email protected]. We're committed to helping you succeed with your design projects.

What do I get with my purchase?

You get full access to all mockups currently available, plus any new ones added in the future.

Can I use the mockups for commercial work?

Yes. All mockups can be used for client projects, ads, and product presentations under your selected license.

Do I need Photoshop to use the mockups?

Yes. All mockups are made for Adobe Photoshop and require it to edit the smart objects.

Can I get a refund if I change my mind?

No. Since access is instant and includes all downloadable files, purchases are non-refundable.

Can I share the mockups with my team or clients?

You can share within your licensed team. Sharing outside your team (e.g. with clients or third parties) is not allowed.

How do I know which license I need?

Choose based on your team size: 1–2 (Freelancer), 3–6 (Studio), or 7+ (Commercial).

Are there any usage limits?

No limits on number of projects or end products, as long as use stays within the license terms.

Will new mockups be added regularly?

Yes. We continuously add new mockups, all included in your active plan.